On September 4-7, 2009, Yuchai Machinery's mid-term report of the service manager in 2009 and the executive director of the YC service board expanded the meeting in Lijiang City, Yunnan Province. Li Tiansheng, general manager of Yuchai Corporation, Wu Qiwei, deputy general manager, Liang Qingyan, total quality engineer Tan Guirong, product master planner Zhong Yuwei, general manager of Yuchai Sales Company Gao Qiang, Yuchai sales monopoly party branch book Chen Qixian, and Yuchai Technology, More than 90 people participated in the conference, including leaders in the quality, finance, sales, monopoly, Gaorun, Huayuan and other companies and departments, and members of the YC Service Body Council.
Since the beginning of this year, the Yuchai service system has closely followed the working principle of “Continuously building the core competitiveness of Yuchai servicesâ€, constantly optimized the service network, standardized management, intensified training, comprehensively improved the comprehensive capabilities of the service stations, and coordinated the services and accessories. From January to July, the average dispatch rate was 2.55%, and the overall situation was significantly better than last year.
At the 2009 mid-term report of the Yuchai Machinery Service Manager, the service manager of the foreign office fully reported on the service work of the jurisdiction since the beginning of this year and focused on the analysis of the market environment, peer service policies, service and market development trends. At the expanded meeting of the YC Service Council executive director, 20 directors from all over the country conducted special reports, focusing on the market conditions of the jurisdiction, the service strategies of major competitors, the competitive situation, and the market development trends in the second half of the year. , To improve the quality of service after Yuchai, make a good reference for marketing.
At the meeting, General Manager Li Tiansheng gave important instructions and put forward the working ideas of "product first, service second, customer supreme, service marketing, honesty and authorization, active initiative" and made specific deployment of service work. .
This meeting summed up the achievements made by Yuchai's service body this year, gave full play to the role of the YC service director, brainstormed, and negotiated Yuchai's service plan, and achieved very good results, and continued to build the core competitiveness of Yuchai services. Laid a good foundation.
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