Shortly afterwards, quality problems in household cars will be able to achieve three bags.
Yesterday, the reporter learned from the National Standardization Management Committee that, in order to comply with the smooth introduction and implementation of the automobile three-bag regulations, the “National Auto Parts Three-Packs Major Parts Category and Three-pack Voucher†national standards consultation draft was released recently, and it is for the public to solicit opinions. Citizens can feedback their opinions to the National Standards Committee before January 31st.
the term
Car purchase within 60 days or within 3000 km
The reporter learned from the Exposure Draft that "car three packs" refers to the act of automakers, sellers, and repairers repairing, replacing, and returning auto products due to quality problems of auto products during the warranty period. Among them, the quality assurance period includes the warranty period, the warranty period of the three guarantees, and the quality assurance period of parts that are subject to wear and tear.
The new standard stipulates that consumers can choose to replace their engines for free if they have quality problems in the main parts of engines and transmissions within 60 days or within 3000 kilometers of the date of sale of the car invoices by the seller, whichever comes first. transmission.
After the quality problem arises, whether the repair, change or retreat, the new standard also has clear provisions.
The new standard stipulates that the same main parts of the engine and the transmission will not be used after the replacement of the engine and transmission after the cumulative replacement of the same main parts of the engine and transmission within 2 years of the warranty period of the automotive products. The number of replacements of major parts is not double counted. If consumers choose to replace or return, the seller shall be responsible for replacement or return.
The same main parts, such as the steering system, brake system, suspension system, front/rear axle, and body, cannot be used normally after 2 cumulative replacements because of their quality problems. Consumers should choose to replace or return the same main parts. Responsible for replacement or return.
In addition, for spark plugs, batteries, wiper blades and other components that are subject to rapid deterioration, product quality problems occur during the quality assurance period, consumers can choose to replace them free of charge.
range
Mainly limited to two major components
Every car has tens of thousands of parts. Which ones can enjoy the Three Guarantees service? The new standard stipulates that the parts within the scope of the Three Guarantees include two main categories: the main parts of the main assembly including the engine and the transmission, and the easily-wearable parts.
Among them, the main parts of the engine and transmission range include: pistons, connecting rods, main bearings, crankshafts, bearings, cylinder heads, camshafts, valves, cylinder blocks, and oil pumps in the engine, as well as boxes and cases in the transmission. Internal mechanical and hydraulic transmission components and gears, shafts, and power transmission components in the tank.
The main components of the other major assembly categories include steering gear assembly, steering column, steering universal joint, steering tie rod (without ball joint), steering knuckle and hydraulic pump, assist motor, and brake in the steering system. System brake master cylinder, brake sub cylinder, booster (pump), parking brake and ABS (ESP) hydraulic control module; spring of suspension system (coil spring, torsion bar spring, leaf spring, air spring, hydraulic spring Etc.) and control arms, connecting rods; axle housings of front/rear axles, main reducers, differentials, drive shafts, axles and body frames, subframes, longitudinal beams, cross members, front and rear door bodies.
Consumable parts include air cleaners, air conditioner filters, oil filters, fuel filters, spark plugs, brake pads, clutch plates, tires, brake fluid, engine oil, engine coolant, Transmission oil, hydraulic (power steering, suspension) oil, batteries, remote control batteries, light bulbs, and wiper blades.
influences
Independent brands will face greater test
“The introduction of the national standard for three packs of domestic cars means that automobile products as large special commodities will soon be included in the “three guarantees.†It also means that car manufacturers will conduct a powerful competition with no technical strength and production strength. Manufacturers with financial strength will be torn down in this competition and eliminated.†Yesterday, Feng Baoying, an analyst at Guangzhou Wilson Automotive Consulting Co., told the Commercial Daily reporter.
Luo Lei, deputy secretary-general of the China Automobile Dealers Association, believes that from the current stage, the automobile three-bag policy is likely to be a double-edged sword in effectively guaranteeing the development of Chinese cars, especially the development of self-owned brands. At the same time, benefits will arise because of too many complaints and excessive compensation.
reaction
Car prices show support for consumers to calmly face
The Commercial Daily reporter learned from the interview that the introduction of the national standard has received the support of many car companies, including independent brands and joint venture brands.
Liao Xionghui, president of Lifan Automobile Sales Co., told Business Daily yesterday that all models of Lifan Motors have fully stood the test of the automobile Three Guarantees policy. The head of Toyota China’s cattle surname said that the introduction of the national standard will impose higher quality requirements on auto companies. This is a good thing for consumers. Toyota will actively support the auto three pack policy.
Although consumers will be the biggest beneficiaries of the auto three pack policy, many car owners have been very calm.
"Whether the car three bags can be packaged, or depends on how businesses identify, how three bags. If there are loopholes in the three bags can be drilled, then as a vulnerable group of consumers, they may not be able to enjoy a very comprehensive service." The citizens of Shapingba District told the Commercial News reporter.
Liu Xiaoshi, a citizen who just bought a car, said that in terms of car three packs, she was more concerned about whether the service cycle of the Three Guarantees would be very long, whether it would provide a scooter during the reversal of a car repair, etc. In addition, she is more concerned about the quality and service of the car than the Three Guarantees.
News depth
Implementation of the car three bags
Three more passes are needed
Before the industry had rumors that the automobile three pack policy will be formally introduced in March this year. The rumors of this national standard have added a bit of credibility to this rumor. However, people in the industry generally believe that if the auto three packs really want to be implemented, they still need to go through three thresholds.
"The difficulty of proof, the difficulty of appraisal, and the difficulty of claims are the three major problems faced by the current auto three packs." Yesterday, Feng Liang, an analyst at Guodu Securities Automotive Industry, said that most consumers are facing the powerful strength of auto manufacturers when they defend their rights. High appraisal fees and complicated procedures have forced them to give up.
Luo Lei, deputy secretary-general of the China Automobile Dealers Association, said that the automobile three packs must be implemented and must successfully cross the above three thresholds. First of all, for ordinary consumers, in the face of disputes arising from automobile quality problems, it is not appropriate to apply the general rules of “who complains and collects evidenceâ€; secondly, in terms of appraisal, it is necessary to establish a fair and authoritative third-party authoritative organization; In terms of claims, in the face of high identification fees, how consumers, manufacturers, and distributors establish clear rights and accountability mechanisms is also one of the issues that need to be addressed.
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