The reporter learned from the General Administration of Industry and Commerce yesterday that in response to the problems in the automobile market, the State Administration for Industry and Commerce required to carry out special rectification of the automobile market nationwide, focusing on rectifying five illegal acts such as false propaganda, commercial bribery and overlord clauses. The rectification will last from this month to December.
The State Administration for Industry and Commerce said that the current violations of consumer rights in the automobile market and disrupting the market competition order have occurred from time to time. It is required that the industrial and commercial departments at all levels adhere to the principle of paying equal attention to the principle of strict management and strict management, and further regulate the automobile market through special rectification actions. order. The remediation will last from this month to the end of the year.
According to the notice, this special action will focus on the five major violations: the focus of consumer complaints, the focus of media attention and the hotspots of social concerns:
Behaviors that harm consumer rights. In the maintenance and repair, the old generation is new, the change is overcharged, the fraud is not changed, the service item is inflated or arbitrarily reduced, and the fee for the unprovided service item is charged.
False or misleading propaganda. Use news media, online platforms, store notices, promotional color pages, new car releases, on-site referrals, etc. to make false or misleading publicity about fuel consumption, configuration, function, performance, and related major data, price reduction promotion information, etc. In the process of maintenance, decoration and decoration, make false indications about the use of car parts and other products.
Commercial bribery. Pay or accept commercial bribery in commercial vehicle loans, car guarantees, used car replacements, and car damage pricing.
Infringement of the exclusive right to use a registered trademark. In the sale and maintenance of car sales and decoration, use products that infringe the exclusive right of others to register trademarks.
The contract format clause is illegal. Automobile sales companies and automobile maintenance companies use contractual terms to exempt their responsibilities, increase consumer responsibilities, and eliminate consumer rights.
The contract format clause is illegal. Automobile sales companies and automobile maintenance companies use contractual terms to exempt their responsibilities, increase consumer responsibilities, and eliminate consumer rights.
The State Administration for Industry and Commerce requires local industrial and commercial, market supervision and other departments to determine the key inspection targets, conduct law enforcement inspections of automobile dealers in their jurisdictions, and select some cases with relatively bad nature, wide scope of influence, and typical cases as the focus of investigation and punishment, and continuously deepen the case. Investigate.
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